Explore Support with Teva’s Shared Solutions®

  • by  Rachel R.
  •   May 09, 2018

Rachel R. is a paid employee of Teva Pharmaceuticals USA, Inc.

I'm proud to be a part of Teva’s Shared Solutions®, because for over a decade, this group has been educating many people impacted by MS, including people living with relapsing multiple sclerosis (RMS), friends, families, and Care Partners.

If your life has been touched by MS, then Teva’s Shared Solutions® could be a useful resource for you! The team you’ll interact with understands and cares about you. While most services we provide—such as financial support—are specific to those taking Teva’s COPAXONE® (glatiramer acetate injection), there are still a variety of educational resources that can be utilized by anyone whose life has been affected by MS.

Financial Support

  1. Benefits Specialists. We have a team of dedicated Benefits Specialists to take your call, work with you to navigate coverage concerns, and help you understand your insurance plan as it relates to Teva’s COPAXONE®.
  2. Benefits Investigation. We can perform an investigation into your pharmacy benefits plan in order to determine the most convenient way for you to receive COPAXONE®.
  3. Co-pay Assistance. You may qualify for COPAXONE Co-Pay Solutions®. If you are eligible for this program, you can take advantage of lower co-pays for COPAXONE® 40 mg, which could bring your out-of-pocket expenses down to $0.* Terms and conditions apply.

Training and Nurse Support

  1. Injection Training. If you're taking Teva's COPAXONE®, you could receive free injection training where our nurses review your injection technique and offer pointers. The training provided can be customized to your specific needs.
  2. Phone Support. Teva’s Shared Solutions® also offers MS-certified nursing support. Call 1-800-887-8100 to speak with a member of our team.

Educational Support

  1. Resource Library. Wherever you are in your therapy experience—whether you are just getting started on Teva’s COPAXONE® or you are renewing your commitment—our resource library can help keep you informed, educated, and connected.
  2. Events and Teleconferences. Whether or not you are taking COPAXONE®, Teva’s Shared Solutions® wants to help keep you connected with the MS community. We offer live educational events and teleconferences, because we want to make sure you can access the information you want, when and how you want it.
  3. MS Peers. Did you know that the Teva Peer Program can connect you with someone who is also living with RMS? Well, we can, and we are happy to match you with an MS Peer so you can get support from someone who can relate to your experiences living with MS. MS Peers are compensated by Teva Pharmaceuticals USA, Inc.


  1. Facebook Community. Another way to stay connected within the MS community is to join Teva’s Lift MS® Facebook page! Through information and support, Lift MS® strives to raise awareness about life with MS while helping you connect with other members of the community.
  2. Blog Community. You can also connect here by leaving us a comment.

Whenever you’re ready to start utilizing our services, or if you have a question, we’re here and ready to talk. You can reach Teva’s Shared Solutions® at 1-800-887-8100 or by registering online. I hope to speak with you soon!

Terms and Conditions include: COPAXONE Co-pay Solutions® is open to both new and existing patients who are residents of the US or Puerto Rico and who have commercial prescription insurance coverage for COPAXONE® 40 mg. The offer is not valid for uninsured patients or patients covered in whole or in part by Medicaid, Medicare, TRICARE, or any other federal or state government pharmaceutical assistance plan or program (regardless of whether a specific prescription is covered), or by private health benefit programs that reimburse for the entire cost of prescription drugs. Use of this offer must be consistent with the terms of any drug benefit provided by a health insurer, health plan, or private third-party payor. For California patients, offer not valid unless the patient has satisfied any prior authorization or step therapy requirements imposed by the insurer. Void in Massachusetts and in any other state where prohibited by law, taxed, or restricted. No additional purchase is required. This offer is valid only at participating pharmacies and may be changed or discontinued at any time without notice. This program is not health insurance. Please see the complete set of Terms and Conditions at https://www.copaxone.com/#dagger.

Rachel R.

Teva's Shared Solutions® Nurse

About The Author

Rachel R., RN, MSN, MBA, MSCN is a master’s prepared, MS Certified Nurse who works at Teva’s Shared Solutions®. She has 8 years of nursing experience, with more than 3 of those years dedicated to working with multiple sclerosis patients.

See Important Safety Information below and full Prescribing Information for Copaxone® (glatiramer acetate Injection).

COP-46014 May 2019
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3 Comment(s)
  • James | June 07, 2017
    You have alway been there for me
    • Teva's Lift MS® Team | June 08, 2017
      We’re so glad to hear our community has been helpful to you, James. You’re part of what makes this blog great!
  • Dianne | June 13, 2017
    I was diagnosed with rms any information on rms is appreciated, I have done exercises, eating right. Anything like that is appreciated. Thank you.
  • Rebecca Nall | October 26, 2017
    I filled out the application for assistance and the last section said I was 80% complete. Did you get app? After I click to complete, nothing happened.
    • Teva's Lift MS® Team | November 08, 2017
      Thank you for reaching out, Rebecca. You can give Shared Solutions® a call at 1-800-887-8100 to complete your registration. We hope this helps.